Securus Security System Service Request Form - To request service on your security system that is regularly serviced by Securus, please fill out the form below. If you need service on a security system that Securus has not previously serviced please contact us directly by phone at (303)373-5535.
IMPORTANT NOTICE: Please note that service calls submitted through our website are only received and processed during normal business hours (8AM - 5PM Monday - Friday, holidays excluded). Service calls submitted through our website are NOT monitored nights, weekends, and holidays. If you submitted this service request during non-business hours and you cannot wait until the next regular business day to receive a call back to schedule your service, then you MUST call in for service at (303)373-5535. Please also note that we receive your actual service request via e-mail, and e-mails do not always reach their intended recipient, so if you have not received a phone call back within two hours (during normal business hours), PLEASE call us at (303)373-5535.